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Senior Software Engineer - (Golang) (Global Service Tech) (f/m/d) at Delivery Hero SE (Berlin, Germany)

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Delivery Hero SE

Want to be a hero? - Join the #1 Global Leader in online food ordering and delivery!


We are looking for a Senior Software Engineer - Golang (f/m/d)to join our Global Service Tech team to address our customers', riders', and restaurants' support issues quickly and with as little friction as possible which is crucial to our ability to create an amazing experience for our users.


In order to achieve this goal, we are building our own Automation & Support Platform to manage in-app support, self-service flows, transactional communication, automation of business processes, and other technologies that make ticket resolution more seamless: from the moment a user enters the customer support in the App, to make sure we have sufficient customer service agents available to solve the problem in a fast matter, and anything in between.



Your mission:




  • Provide a great experience for agents, customers, and riders who operate with Delivery Hero brands all over the world.




  • Be responsible for technically driving the development of a set of applications leveraging your skills, knowledge, and also bringing in your experience, expertise, and insight.




  • Provide hands-on technical leadership, peer review, and adherence to coding standards.




  • Mentor engineers in skills development and help them develop.




  • Plan process and technology improvement projects and influence other developers to collaborate on execution.




  • Interprets internal or external issues and recommends solutions/best practices





Your heroic skills:




  • 3+ years of experience in backend engineering and preferable distributed systems




  • Deep knowledge of Golang Programming Language, Postgres and at least one NoSql DB




  • Advanced knowledge of distributed architecture, REST APIs, and comfortable with event-based communication and microservices.




  • Proficiency in cloud computing services, preferable GCP.





Why Delivery Hero?




  • Exchange ideas and meet colleagues from different teams in our active guilds and through our global tech & product community.




  • We offer visa & relocation support globally to our permanent employees.




  • Enjoy our free online yoga classes and a subsidized Urban Sports Club or Gympass membership.




  • Take care of your mental and emotional well-being with our free Headspace subscription and unlimited access to our confidential Employee Assistance Program.




  • Participate in our health campaigns such as seasonal flu vaccines.




  • Benefit from subsidised products e.g. BVG ticket, meal vouchers, fruit or vegetable box or our bike rental program




  • We support child care needs where we partner with an external service to support tasks such as Kita search and application, Au Pair or childminder search




  • Join the global market leader and a publicly listed company with a competitive remuneration package.




  • Develop your skills with your personal educational budget for conferences and external trainings.




  • Access our e-learning platform MyAcademy and participate in our various inhouse trainings, including German learning options.




  • Save responsibly with our attractive corporate pension options.




  • Join company parties, team, cultural and sports events - due to the current situation on a virtual basis.




  • And much more…




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