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Quality Assurance Engineer, Video Infrastructure at ByteDance (Singapore)
Posted: 356 days ago
This job post is more than 30 days old and probably filled.
Please consider visiting the company's website for the latest vacancies!
Responsibilities
- Track, analyse and conduct troubleshooting via online and offline channels. Come up with optimization strategies and tactics.
- Actively participate in planning and building our Quality System (QS).
- Communicate with users to identify needs and expectations. Collaborate with product management, R&D and service teams to meet customer requirements.
- Ensure standardization of service quality by providing supporting data.
- Take holistic approach to optimize established technical support mechanism as well as our QS.
Qualifications
1. Bachelor’s degree in Computer Science or equivalent.
2. Able to work in fast-pace environment and embrace constant changes and challenges.
3. Good knowledge of networking fundamentals and protocols (eg. TCP/IP, HTTP/HTTPS, etc.).
4. Strong experience in troubleshooting with critical problem-solving skills.
5. Demonstrates strong interpersonal skills and communicate with all levels within the organization.
6. Related working experience would be highly preferable.
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